Warehouse Shopping


We have so many ways to shop at Crystal River Gems! You can buy anything on the website 24/7!  We also recently opened our new showroom, which is available Monday-Saturday, 10:30 AM-6:00 PM, and no appointment is needed. All the products and pricing are the same across the website, showroom, and warehouse.

If you prefer a warehouse experience by appointment where you hand-pick your items or virtual (Zoom) shopping with your own personal staff member, see the info below:


  • In-person appointments are available to visit our warehouse with the assistance of a dedicated staff member.  You will be guided through the warehouse and assisted with locating products and making your selections.
  • Video appointments are different. They are conducted remotely via Zoom with your staff member touring the warehouse, assisting you with identifying and selecting products.  You do not need to come to Pittsburgh physically. This is an excellent option for those outside of Pittsburgh. 
The minimum purchase for all warehouse appointments (in-person or video) is $300.00.

- Appointments must be made with at least 48HRS noticed and are based on availability; Sunday-Saturday 10:00 AM-4:00 PM (see below to schedule)

- All appointments must end by 4:00 PM

- $300.00 spending minimum, coupon codes are not applicable for showroom and warehouse purchases.

- Any bags, purses, coats, etc. must be secured in a locker in our office during the appointment.

- For their safety and security, children are not permitted in the warehouse.


*** No minors under the age of 18 are permitted in the warehouse, for their own safety and security. If you arrive with an individual under the age of 18, you will be asked to reschedule your appointment. ***


If you have any questions or concerns before your visit, please email us at shop@crystalrivergems.com or call 412-391-5310.